History Colorado is committed to providing equitable access to our services to everyone. We strive to be a place of belonging for all Coloradans and to serve as a platform for community connection. Our teams are focused on delivering amazing services and content to the public each day, and we want to provide access to it for as many members of the public as possible. History Colorado does not discriminate based on disability in its programs, services, activities, and employment practices.
Our ongoing accessibility effort seeks alignment with the Web Content Accessibility Guidelines (WCAG) version 2.1 linked here, level A and AA criteria. These guidelines not only help make web content accessible to users with sensory, cognitive, and mobility disabilities but ultimately to all users, regardless of ability.
The History Colorado website is just a part of a meaningful change in making all our services inclusive and accessible. We welcome your feedback on how we can continue to improve accessibility. We know we’re making a positive impact when we can make a personal, Colorado connection, with people of all abilities and link one’s individual story with Colorado’s shared history.
We continue to work on the accessibility of our existing content, and strive to ensure all new content meets WCAG 2.1 guidelines.
We also welcome requests for accommodations to our content. These requests can be made through the avenues listed below. Please reach out for accommodation support if you encounter any accessibility issues with existing content.
Accommodation requests are processed as quickly as possible. We will make sure to get back to you within 7 days. Timing may vary depending on the nature and complexity of the request. You can reach us through the following channels:
- Contact us through our accommodation request form here to request an accommodation or report an issue
- Call us at 303-406-0922 Monday through Friday between 9 AM and 5 PM Mountain Time. The phone line is not monitored at all times, so you can leave a voicemail or use the request form or email channels if your call is not answered.
- Send an email to hc_accessibility@state.co.us and include the issue description, a URL if relevant, and contact information.
Our Actions
- We have developed an accessibility plan at History Colorado that encompasses all our employees, the public, and our approach to accessibility, remediation, accommodation, and new content incorporation.
- We have developed an accommodation process that supports our commitment to ensuring accessibility for all individuals. Our process includes the ability for members of the public as well as internal staff to make requests for remediation of content that is currently inaccessible. Our accommodation process also defines the responsible parties, proper routing of requests to responsible team members and a plan for remediation of inaccessible materials in a defined timeframe. General requests will be responded to within 7 days.
- We have posted a prominent notice about how to request accommodations for individuals with disabilities. This includes multiple contact methods for providing feedback or making requests for accessible content. A form for making requests online as well as a toll-free number with text telephone capabilities is available as well as an in person contact method.
- Our staff has been trained in both accessibility core competencies as well as specialized processes to support our shared efforts for a more accessible Colorado.
- Our team has a commitment to creating accessible content and museum experiences. Any net new content created by our staff will be done so accessibly and meet WCAG 2.1 guidelines.
- Our team is committed to working with accessible partners and utilizing accessible tools. We have set accessible standards for both partnership and content intake in accordance with the WCAG 2.1 guidelines. We also have prioritized the use of accessible tools for our work and vet our selections through the state's Office of Information and Technology procurement process. This rigorous process ensures tactical selection of tools and technologies, VPATs, vendor accessibility plans and more.
Additional Colorado Accessibility Resources
- Access for the Hearing Impaired: Dial 711 or (800) 659-3656 to reach Relay Colorado. Relay Colorado is a free service that provides full telephone access to people who are deaf, hard of hearing, deaf-blind, or speech-disabled.
- Access for the Visually Impaired: Aira is free for up to 30 minutes per session. The State of Colorado is excited to offer a service for blind and low- vision Coloradans through a partnership with Aira, an app that provides live on- demand visual interpreting through human-to-human assistance. Coloradans get free access for up to 30 minutes per session while navigating state locations and digital services, reducing barriers to services, and creating a more welcoming Colorado for all. To learn more about Aira, including frequently asked questions about the service, visit the Governor's Office of Information Technology (OIT) Aira webpage.